IAQ Radio

"Whatley" - Fostering a Collaborative Environment between Restoration Contractors and Insurance Carriers

Mark Whatley is an influential voice in the property restoration and insurance technology sectors. He co-founded Sureti, a company that provides third-party fund control services aimed at accelerating property claims payments, ensuring faster and more efficient resolution for restoration contractors and insurance carriers.
Whatley is also the founder and board president for Actionable Insights (AI), a non-profit organization dedicated to enhancing the property restoration industry by clarifying billing standards and training on modern claims settlement tools. AI focuses on fostering a collaborative environment between restoration contractors and insurance carriers, ensuring industry wide best practices are maintained.
In addition to his entrepreneurial adventures, Whatley has served in various leadership roles, including Senior Vice-President of Claims Operations for CORE Group, where he contributed to the development of advanced claims settlement processes using 3D technology.
With over a decade of experience in the restoration industry, Whatley is recognized as a thought leader and innovator. He holds certifications as an Xactimate and Matterport trainer and is a licensed general contractor, bringing practical experience to his leadership roles.

David Krause, PhD, MSPH, CIH, FAIHA - Remediation of Microbial Contamination & Legionella

This week we welcomed Dr. David Krause for a discussion on remediation of microbial contamination and Legionella. We have wanted to get Dr. Krause on the show for a long time now and the stars have lined up.
Dr. David Krause is the founder of Healthcare Consulting and Contracting (HC3). He is a Certified Industrial Hygienist and Toxicologist, with 30 years of experience in public health, occupational hazard assessments, and indoor air quality. David received his Doctorate in Environmental and Occupational Health and Master of Science in Public Health Toxicology from the University of South Florida, College of Public Health in Tampa, FL. He is a nationally recognized expert in risk assessment, workplace exposures to pathogens and hazardous chemicals, health care facilities, Legionnaires’ disease, combustion products, flame retardants, indoor air quality, and mold. From 2008 to 2011 Dr. Krause served as the State Toxicologist for the Florida Department of Health.
During his tenure as State Toxicologist Dr. Krause led state-wide investigations into the potential health effects of corrosive emissions from Chinese Drywall, sources of carcinogens in the Acreages Pediatric Cancer Cluster, and human health risks throughout the Deep Water Horizon oil spill response. Dr. Krause reviewed and approved all of the state’s ATSDR program health hazard evaluations and fish and seafood consumption advisories. Florida’s fish and seafood consumption advisories considered human health risks due to mercury and polychlorinated biphenyls (PCBs). Developing health advisory levels for chemicals in drinking water and human health screening levels for petroleum products and PAHs in coastal waters and beach sediments were among the responsibilities of Dr. Krause while serving as the State Toxicologist.
In 2009 he co-authored the Guidelines for the Surveillance, Investigation, and Control of Legionnaires’ Disease in Florida. As a volunteer for the American Industrial Hygiene Association Dr. Krause co-authored and edited the AIHA Guideline for the Recognition, Evaluation, and Control of Legionella in Building Water Systems, in 2015 and the 2nd edition in 2022.
David is a member of the ACGIH Bioaerosols Committee and was a contributing author for the ACGIH 2021 White Paper on Engineering Controls for Bioaerosols in Non-Industrial/Non-Healthcare Settings. Dr. Krause is past chair of the AIHA Indoor Environmental Quality Committee and coordinated AIHA’s efforts to develop guidance on reducing the risk of spreading COVID-19 in the workplace through engineering controls and effective cleaning & disinfection.

Seth Harrison - Executive Director Actionable Insights - Scoping with Accuracy: The Actionable Profile

This week we welcomed Seth Harrison the Executive Director of Actionable Insights for a discussion on scoping and billing restoration projects. Actionable has built a product that helps ensure restoration contractors get all the money they deserve. Don’t leave money on the table! LEARN MORE on IAQ Radio+.
After learning the ins and outs of claims settlement as a project manager/program estimator, Harrison joined Actionable Insights in 2017 to co-author a 3000+ page book of Xactimate invoicing templates. As an Xactimate Certified Trainer and Matterport Certified Trainer, Harrison has traveled the country to help estimators and adjusters adopt remote/centralized job processes to improve industry efficiency and reduce claims friction. With our newest and most impactful resource yet, the Actionable Xactimate Profile which provides live estimating guidance while you work, Harrison works to ensure all property insurance professionals have access to the resources and tools that will help them love what they do.

J. David Miller, PhD - Bioaerosols, Health Effects, Secondary Metabolites, Endotoxins, & More

Prof. J. David Miller has focused his research on mycotoxins and damp buildings and health for the last 40 years first at Agriculture Canada and then at Carleton University in Ottawa.
Dr. Miller has published over 370 papers on fungi and fungal toxins and has co-written 10 books on the public health aspects of exposures to fungi and fungal toxins, and has several patents. Miller has served on many national and international committees on the regulation of mycotoxins as well as on mold and dampness in the built environment. This includes on the American Academy of Allergy Asthma & Immunology committee that produced practice parameters for environmental allergens. He was chief editor of the American Industrial Hygiene Association “Green Book” (2008, 2020) and “Field Guide” (1996, 2005) that lay out guidelines for addressing mold and dampness in public buildings. He drafted several chapters of the recent ACGIH Bioaerosols guidelines, second edition.
In 2013, Miller was elected as a Fellow of the American Industrial Hygiene Association. In 2021, he received the inaugural Philip R. Morey award from the ACGIH for contributions to bioaerosol guidance.

Mark Springer, CEPA, CR - The Life and Times of Mark Springer; Restorations Renaissance Man

Mark Springer is a highly regarded and experienced President/CEO skilled in successfully expanding a multi-location residential and commercial services company across a broad geographical region. Mark has a demonstrated ability to drive market-leading performance, dynamic growth, and profitability. He grew his company from 1 to 7 profitable locations through several acquisitions and greenfield growth. He led the acquisition of the company by private equity in 2020, positioning it as the platform company for FLEET Response, which surged from $20mm to over $150mm in less than 18 months.
Mark is renowned for exceptional leadership capabilities, adept strategic planning, and consistently delivering outstanding results through the oversight and guidance of high-performing teams. He is recognized as President of a prestigious international organization in the property restoration industry, further validating leadership skills. Mark authored the influential publication "Our Greatest Need," which served as a catalyst for industry-wide transformation within the Global Property Restoration Industry. Mark has been a central force in driving greater cohesion and collaboration across this challenging industry.
Mark lives in Bozeman, Montana with his wife of 25 years, Angie. He is a proud father of 5 daughters and one granddaughter, and he is an active community member

Tony Havics, Cheri Marcham, Jack Springston - ACGIH Bioaerosols Assessment and Control, 2nd edition; It's Here!

Mr. Havics is an Honors graduate from Georgia Institute of Technology with a Bachelor’s Degree in Mechanical Engineering. He is a Certified Industrial Hygienist (CIH), and a registered Professional Engineer (PE) with over 35 years of experience in environmental, health and safety, building science, and materials science consulting. He is a limited lecturer at Purdue University.  He was formerly adjunct faculty at for both IU School of Medicine and IUPUI...
Dr. Cheri Marcham is an Associate Professor and Program Chair for the Master of Science in Occupational Safety Management degree program at Embry-Riddle Aeronautical University. She is a CIH, CSP, a CHMM, and a Fellow of AIHA. She holds a B.S. in Biology from Arizona State University, and an M.S. and Ph.D. from the University of Oklahoma Health Sciences Center Department of Occupational and Environmental Health...
Jack Springston has over 36 years’ experience in industrial hygiene and occupational health. He has been a Certified Industrial Hygienist (CIH) since 1993, and is one of less than 50 active CIHs who also hold a sub-specialty certificate in Indoor Environmental Quality (IEQ). He has also been a Certified Safety Professional since 1999. Jack currently is a technical consultant and subject matter expert for Atlas Technical Consultants in New York City and Long Island...

Bradley Prezant & Russ Crutcher - Assessing Wildfire and Other Indoor Particle Contamination

Brad Prezant, MBA, MSPH, CIH, COH, CAQP is an evidence-based public health scientist with a background in epidemiology, occupational health & hygiene, and ergonomics. He provides expert witness support for litigation involving indoor air quality including mold, wildfire, and other issues impacting the built environment. Until the company was sold in 2007, he operated Prezant Associates, Inc. in Seattle, providing consulting, training, and laboratory services for 20+ years. He is currently Principal Consultant at PREZANT Environmental in Melbourne, Australia. After migrating to New Zealand in 2008, Mr. Prezant spent 3 years at Massey University researching a variety of occupational health issues including solvent exposure to auto body painters, fumigant and VOC exposures from shipping containers, and dust exposures to woodworkers. He previously was Chief Editor of AIHA’s first edition of Recognition, Evaluation, and Control of Indoor Mold, an author of several other standard of care documents, and is the Past Vice President for Practice of ISIAQ (International Society of Indoor Air Quality & Climate). He is involved in a wide variety of indoor air quality and occupational health issues, from indoor moisture and mold to ventilation, traditional IH exposure assessment, and infection transmission indoors. He recently managed the hotel quarantine program in Victoria, Australia.
Russ Crutcher is the Owner and Principal Analyst for Microlab Northwest since 1978. Mr. Crutcher Graduated from the University of Washington in Physical Anthropology with Minors in Chemistry, Physics, and Mathematics. He also went to graduate school in Civil Engineering. He taught the Optical Properties of Materials for the Engineering College of the University of Washington for 8 years and has taught classes in environmental microscopy since 1976. In addition to his lab experience Russ was a Visiting Scholar to Imperial College in London, 1985 and 1987, a crime scene investigator for 3 years, a NASA Principal Investigator for 3 years identifying contaminants and their sources on the surfaces of satellites returned from orbit and Lead Engineer for Boeing’s Analytical Engineering Group for 29 years. He also teaches a class on Identification of Combustion Particles for McCrone Research Institute and has published over 100 papers on the Analysis of Environmental Particles using light microscopy.

Lawrence D. Sloan, MBA, FASAE, CAE - AIHA Chief Executive Officer - Healthier Workplaces and Schools E-Book

Larry Sloan has served as CEO of the American Industrial Hygiene Association (AIHA) since October 2016.Prior to this, he served as CEO for seven years at SOCMA, a trade association representing the interests of the US specialty chemical industry.  Larry started his non-profit career at the Adhesive and Sealant Council, a trade association representing adhesive and sealant manufacturers, and was promoted to his first CEO role there in January 2005. He led this group for five years.
 
Larry began his career as a chemical engineer at Air Products and later worked for Nalco Chemical Company in marketing, manufacturing, and sales capacities. Larry earned a BS degree in chemical engineering from the University of Pennsylvania and later graduated from Northwestern University’s Kellogg Graduate School of Management where he earned his MBA.
 
For more than 20 years Larry has been an active member of the American Society of Association Executives (ASAE).  In 2006, he earned his Certified Association Executive (CAE) credential, and in 2021 he was appointed a Fellow (FASAE).  He currently serves as a mentor under their Young Professionals and Ready Me professional skills development programs.
 
He has spoken at various non-profit community events over the years, hosted by ASAE, CESSE (Council of Engineering and Scientific Society Executives), and others.  He currently serves as a member of the CESSE Board of Directors.
 
Prior volunteer leadership roles include serving on the ASAE Research Committee (elected chair in 2020); as a board member (chair in 2012) of the National Association of Manufacturers Council of Manufacturing Associations; and as a board member of the Chemical Educational Foundation.

Steven C. Cooper, MS Gavin Macgregor-Skinner, MPH, MRCVS Disinfection Technologies

Gavin Macgregor-Skinner is a Senior Director at ISSA – The Worldwide Cleaning Trade Association. He has more than 30 years of technical experience in responding to infectious disease outbreaks and emergency management. He is also an Associate Professor in the Department of Public Health Sciences at Penn State College of Medicine and teaches three 15-week graduate courses on Public Health. Macgregor-Skinner has appeared on CNN, Fox News, BBC and many other news outlets to share his expertise on High Consequence Pathogens.
 
Steven Cooper is an engineer with a technical specialty in the research and development of water-based electrostatic spray systems. He has developed innovative core technology and commercial products related to air-atomizing induction-charging (AAIC) spray systems. Mr. Cooper is an engineer, a scientist, as well as an entrepreneur. He is the co-founder of ByoPlanet/Good Salt LLC, and has been involved in establishing several other successful companies. Mr. Cooper received his undergrad and masters degrees from the University of Georgia and has been continuously involved with the UGA Applied Electrostatics Laboratory for over three decades.

May Dooley - In Memoriam

May Dooley was Principal of EnviroHealth Consulting, Inc. of Hummelstown, PA. She started her career as a secondary science teacher prior to going into home inspection and indoor environmental health consulting in the mid 80’s. She has since completed over 3,000 residential and commercial IEQ inspections in the Mid-Atlantic and Northeast US. May was one of those people that never stopped learning and that is how we met her. She attended our Healthy Buildings Conferences before COVID shut them down. May’s MS in Secondary Science Education from Hofstra University and her MA in English from the State University of New York at Stony Brook were great preparation for a career she never envisioned.