Kristy Cohen, Mark Springer, Katie Smith, Ed Cross & Jon Isaacson - The RIA 75th Diamond Anniversary Convention Highlights Show

This week we welcome a cast of restoration all-stars for an update on the state of the industry following the RIA’s 75th Diamond Anniversary Convention last week in Orlando, FL. RIA is the Big Daddy of the restoration industry and their convention is the highlight of the year.

Hot topics at this year’s event included what RIA has identified as the top three issues facing contractors today: Pricing, Third Party Adjusters (TPA’s) and Consultants. There was also a lot of talk about the RIA’s Advocacy and Government Affairs (AGA) Committee which has now formed three task forces to create position statements that articulate a shared stance for the industry.

The AGA work product contains 10 total position statements including a groundbreaking TPA scorecard, hours of videos on pricing and a nationwide resource document on assignment of benefits. In the past year, RIA also released eight Third Party Consultant (TPC) position statements. These position statements educate restorers on best practices for working with consultants. There was also a town hall discussion on how RIA responded to the global pandemic, past president’s panel with lessons learned and much more. LEARN MORE this week on IAQ Radio+.

Guest Bios